Elements Casino is committed to supporting the rights and dignity of all of our customers and employees. We have created policies to support these values and to state, as explicitly as possible, the standards to which we hold ourselves accountable. These policies are presented here in the spirit of transparency and to provide information to the general public, employees and stakeholders.
Elements Casino is committed to providing accessible customer service as outlined in the Ontario Regulation 429/07 Accessibility Standards for Customer Service – the four key principles of which are: dignity, equity, independence, and integration information to the general public, employees and stakeholders.
Elements Casinos is committed to providing its goods and services in ways that respect the dignity and independence of people with disabilities. We are committed to providing people with disabilities, access to our goods and services in a similar manner as other customers.